Terms & Conditions

Welcome to TheSuperMod - Your trusted partner for premium motorcycle parts and accessories in India

1. Service Eligibility

Our services are exclusively available to customers residing in India. By using our services, you confirm that you are a resident of India and are accessing this website from within Indian territory. TheSuperMod reserves the right to verify your location and may restrict access to users outside India.

2. Products and Services

We offer a curated selection of premium motorcycle parts, accessories, and performance upgrades. All product specifications, availability, and pricing are subject to change without notice.

Important Notes:

We reserve the right to limit quantities of any products
Product images are for reference only; actual products may vary slightly
Compatibility information is provided as guidance; customers should verify fitment
Custom orders and special requests may have different terms

3. Dispatch Time & Delivery

TheSuperMod is committed to delivering packages efficiently across India through our trusted delivery partners including Blue Dart, DTDC, and other reliable courier services.

Standard Delivery

Metro cities: 3-5 business days
Major cities: 5-7 business days
Other locations: 7-10 business days
Remote areas: 10-15 business days

Express Delivery

Metro cities: 1-2 business days
Major cities: 2-3 business days
Additional charges apply
Subject to product availability

Important: Delivery times are estimates and may vary due to factors beyond our control including weather conditions, festivals, strikes, or unforeseen circumstances. We will keep you updated on any delays.

4. Pricing and Payment

Pricing Policy

All prices are in Indian Rupees (INR)
Prices include applicable GST and taxes
Shipping charges calculated separately
Final pricing may vary based on location within India
Prices subject to change without notice

Accepted Payment Methods

Credit/Debit Cards (Visa, MasterCard, RuPay)
Net Banking (All major Indian banks)
UPI (PhonePe, Google Pay, Paytm, etc.)
Digital Wallets
Cash on Delivery (selected locations)

Payment Security

All transactions are processed through secure, PCI-DSS compliant payment gateways. We never store your complete card details on our servers. Your payment information is encrypted and transmitted securely.

5. Product Warranty

All products come with manufacturer warranty coverage as specified by the brand. Warranty terms may vary by product and manufacturer.

Warranty Coverage

Manufacturing defects covered as per manufacturer terms
Warranty service through authorized service centers in India
Original purchase receipt required for claims
Warranty terms vary by product category

Warranty Exclusions

Physical damage due to misuse or accidents
Normal wear and tear
Damage due to improper installation
Modifications or tampering with the product
Damage due to racing or commercial use

6. Returns and Refunds

Return Policy

Returns accepted within 7 days of delivery
Products must be unused and in original packaging
Return shipping costs borne by customer
Custom/personalized items are non-returnable
Original tags and accessories must be included

Refund Process

Refunds processed within 1 day or same day
Amount credited to original payment method
Bank processing time: 5-10 additional days
Return inspection required before refund
Shipping charges are non-refundable

How to Return

Contact our support team at pallav2910@gmail.com
Provide order number and reason for return
Receive return instructions and RMA number
Pack items securely with original packaging
Ship to provided return address

7. Cancellation Policy

TheSuperMod offers flexible cancellation options to ensure customer satisfaction.

Non-Cancellable Orders

Custom-made or personalized products
Special orders placed with manufacturers
Orders already dispatched from our warehouse
Sale or clearance items (case by case basis)

8. Limitation of Liability

We strive to provide accurate product information and exceptional service, but certain limitations apply to our liability.

Product Information

We do not warrant that product descriptions are accurate, complete, or current
All products are subject to availability
Colors may vary due to monitor settings
Specifications may change without notice

Service Limitations

Maximum liability limited to the purchase price of the product
Not liable for indirect, consequential, or punitive damages
Service interruptions due to technical issues
Delays due to circumstances beyond our control

9. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of India. Any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts in India.

Contact Information

Email: pallav2910@gmail.com

Phone: +91 9356944364

Business Hours: 9:00 AM - 6:00 PM (Mon-Fri)

Response Time: Within 24 hours

Business Address

TheSuperMod

India

Website: www.thesupermod.com

Changes to Terms: We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.